FREQUENTLY ASKED QUESTIONS

To make your first appointment, please contact us or call 310-853-3948. We will review any initial questions and your general goals, set up a consultation appointment, and send you new patient forms before your first visit.

Frequency will be completely tailored to your needs. You can book just one appointment or schedule hands on therapy, workouts, health guidance, and superficial or deep tissue sessions for an entire year!

Sessions are by appointment only, during the week or weekend.  Your therapist will work with you to find the best available times customized to your schedule.

Yes, you can cancel 24 hours in advance. If you must cancel within 24 hours before your scheduled session, you may be charged up to a 50% late cancellation fee. Repeated cancellations or missed appointments may result in the removal of all scheduled appointments.

Prior to your first appointment, you will be e-mailed a standard new patient form including areas to share your objectives, a list of current medications, and any pertinent medical history or documentation. On the day of your appointment, please wear comfortable clothing so that the therapist can access any injured area easily. Also, have a personal mask ready to wear. Please have a clear, well-ventilated area available for treatment. If feasible, have a parking space or loading area available as there may be heavy equipment for the therapist to transport.

Mana Mobile PT will supply portable equipment including a treatment table and applicable exercise items. Any personally owned equipment could be viable for your appointment and usage will depend on what you and your therapist decide is best for reaching your personal goals.

Services include Physical Therapy, Wellness & Fitness Training, and Nutritional Guidance, all from the comfort of your home or at a park or beach of your choice. Telehealth services are also available. Please see additional descriptions of our services here.

Mana Mobile PT expands upon the standard Physical Therapy offerings by adding the flexibility, convenience, and privacy of treatment outside of an office setting. Collaboration between patient and practitioner can also be expanded to include fitness and health guidance, specifically tailored for each individual.

Absolutely! You can choose to train one-on-one or bring family and friends along for small group or couples’ workouts.

Mana Mobile PT offers physical therapy and wellness services outside of a clinic setting and independent from your insurance. We can provide complete treatment from the beginning of your case, with or without a prescription, or deliver supplementary services including exercise sessions between clinic appointments, post-rehab guidance, injury prevention, fitness training, and nutritional education. Davis & DeRosa is our recommended partner for in-clinic and insurance covered physical therapy.

What areas do you serve?

Mobile service is available along the Los Angeles coastline, from Venice to Torrance and the greater San Diego area. Telehealth services can be provided to anyone in California with access to stable, high-speed internet.

Physical Therapy is recommended in your home where we can bring equipment and ensure comfort and privacy. Workouts can be held in your home, at a local park, beach, or any other neutral meeting location that is legally permissible. Treatment can also be scheduled in the Davis & DeRosa office if specific equipment is required.

Yes, telehealth is provided to anyone in California via a HIPAA compliant video chat service. Stable high speed internet and a computer or mobile device is required.

Mana Mobile PT does not accept insurance. If you would like to use insurance, please reach out to our partner company Davis and DeRosa.

Accepted forms of payment include, cash, check, and debit/credit card. Your therapist will have a mobile payment system available.

Payment can be received in advance or at the start of an individual appointment. Discounts may apply to pre-paid appointment bundles.

Safety is always our top priority. In addition to sanitation before and after each session, all equipment will be regularly inspected for safe usage. As with any PT and wellness program, the planned treatment will be thoroughly reviewed and consent forms regarding our services will be provided for signature prior to the first treatment. You can bring anyone you want to be in the room and can stop treatment or the entire appointment at any time. Anyone under the age of 18 must be accompanied by an adult 21 years or older.

You will know your Mana Mobile Physical Therapist by uniform, ID and a photo sent within your appointment confirmation email.

HIPAA compliance standards apply to your interactions with the therapist and to your medical documentation. Your documentation will be stored in a HIPAA compliant digital medium. Your records can be made available to you by request.

A request can be made so that the provider can be masked during indoor appointments. If feasible, a request for any outdoor sessions will be fulfilled. All equipment will be sterilized before and after each session. All treatments will need to be performed in areas where there is adequate ventilation, either outside or via open windows or doors.